In the wake of the “Great Resignation,” LinkedIn has been buzzing with career update posts and job change notifications. With 60% of tech professionals on the hunt for a new job in the next 12 months, you may be wondering what you can do to retain the talent you have (and maybe even attract some […]

For many businesses, a high quality Customer Experience gives them a competitive edge, drawing customers away from “the other guy.” But what if you provide a service in an industry where customers traditionally haven’t had a preference or weren’t given an option about which services they use? Yes, CX matters to you, too!  Times are […]

If your business is in tech (and aren’t all businesses these days?), you know the importance of a smooth-running, secure network that imposes limited downtime for employees and customers. And if your network architecture is still built on older copper cabling, you’ve probably considered upgrading to a fiber optic network. Perhaps you’ve been hesitant to […]

The COVID-19 pandemic has radically changed the meaning of “business as usual,” particularly when it comes to working from home. Yet, remote cybersecurity is something many companies continue to struggle with, even after a year of living in this new normal.  A survey of 3,000 tech execs and IT professionals found that 61% of companies […]

A slow network is a drag—both on your patience and on your business’ productivity. At their most benign, network bottlenecks can be a minor inconvenience or temporary annoyance. But left unresolved, network bottlenecks can create performance and user-experience issues for customers, negatively impacting your bottom line and reputation. We rounded up several common causes of […]

Over 2400 governments, schools, and healthcare agencies dealt with ransomware attacks in 2020. Shadow devices pose an increasing security threat to businesses trying to shield themselves from these attacks, according to a new report from Infoblox, since shadow devices open an organization up to engineering hacks, phishing, and malware injection. The report claims 35% of […]

Nobody likes creepers. However, employee monitoring technology is becoming almost as common as us being tracked by Facebook and Amazon. Nearly 80% of companies digitally monitor employees, and about half have fired employees for internet and email infractions, according to research from the ePolicy Institute. While employers have the legal right to track internet activity, […]

The process of hiring an employee is an investment requiring a considerable amount of time. … which equals money. … and sometimes literal funds. Depending on the source, researchers claim it costs anywhere from $4,000 to $7,600 to hire a new employee (ouch!). This is why it’s so important to hire the right person for […]

Based on its rate of growth, the management at a large internet service provider (let’s call them … Definity) thinks they’ll need a certain amount of the latest wireless modems for their customers. Definity orders that amount (plus a few extra just in case) from a major manufacturer (OEM) like Cisco. However, their customer base […]

When it comes to managing your technology, all businesses have to make the decision to hire their own team to handle it or outsource it to a company providing IT services. In order to decide, most of them evaluate the level of service and convenience of having IT in-house versus the cost. … and cost, […]