Sales Associate – Atlanta, GA

As North America’s leading provider of IT Business Solutions, Inteleca has become the de facto company in providing top companies with infrastructure and architecture design, hardware procurement, and maintenance services, excelling in the design of vendor-neutral solutions.  Furthermore, Inteleca is in the vanguard for its cutting-edge Cisco Optical Networking Solutions.

We are looking for a Sales Associate to join our growing team, and help continue to build a world-class organization. This individual will be a key contributor in supporting both our reseller and our end-user Sales Executives, improving their efficiencies and helping the organization achieve its’ desired growth.

Position Description

The goal is to provide excellent customer service, both for ‘internal’ co-workers and external Clients.  In our business, we send and receive many shipments a day and each of them need to be 100% accurate and ship promptly, typically within the same day.  This individual’s main responsibility will be to support the Sales Executives order processing needs, both inbound and outbound.  Secondarily, the individual will lead the coordination of RMA / RTV transactions for the company.  The individual will ideally have a background in customer service, and Salesforce experience is a +.  The individual will also learn about the key offerings of Inteleca, to help communicate those offerings if they are to join Sales Executives in the field.

Your Day-to-Day Responsibilities

  • Ensure high levels of client satisfaction through excellent sales service
  • Assist Sales Executives in execution of specific client purchase / sales order requests
  • Work directly with Operations team to clarify any issues related to purchase / sale order requests
  • Work with multiple divisions of company and external clients, as main point of contact for RMA / RTV issues
  • Assist in inbound / outbound freight scheduling
  • Aide management in in consolidating / analyzing / and communication metrics on a regular basis
  • Assist in creation of presentations, when applicable, and be willing to join team as needed at trade shows, expos, networking events, etc.
  • Maintain and strengthen CRM database where applicable

What you will bring to our Team

  • Solid communication and interpersonal skills
  • Customer service focus
  • Friendly, helpful, confident and engaging personality
  • Ability to recognize inefficiencies and offer opportunities for improvement
  • Strong multi-tasking ability
  • Punctual, responsive, ethical, detail-oriented, and team player
  • Basic knowledge of MS office products
  • High school degree, some college preferred

Why Inteleca

At Inteleca, we continue to improve the employee work experience each and every day.  We value the culture that we provide for the team very much, and strive to build a Company that you can be very proud to work for, and one that you are glad to call ‘home’.

  • 2 out of last 4 years on Inc5000 fastest growing organizations
  • Competitive Salary + Commission packages
  • Volunteer Opportunities with partners in the Atlanta area
  • Insurance, 401(k) (available after a wait period), Personal benefits thru ADP Totalsource
  • Vacation beginning at day 1
  • Workout room, including access to a Peloton cycle
  • Free lunch Friday at least once / month & free Coke products
  • Multiple Company outings throughout the year
  • Wear what makes you comfortable, and will allow you to work your best!

Please send applications to Matt Edwards at matt.edwards@inteleca.com.