How We Helped a Multi-Location Enterprise Decommission 10,000+ Devices in 5 Days
A top enterprise servicing an average of 226 million active users was moving office locations and needed to decommission and relocate IT assets under a tight deadline. Here’s how we stepped in to execute a fully compliant ITAD process while recovering value from their old IT equipment.
Client Snapchat
- Business Model: Multi-location enterprise with an online marketplace
- Scope: 10,000+ IT assets across 12 floors requiring ITAD and relocation services
- Timeframe: 5 business days
- Outcome: 83% of IT assets refurbished and resold, 17% securely destroyed
- Fully compliant & zero downtime
The Goals
- R2v3-compliant data sanitization for sensitive information
- Turn decommissioned hardware into return while offsetting service costs.
- Secure relocation of IT equipment with full chain-of-custody documentation.
The Challenges
- 10,000 assets distributed across 12 floors
- Sensitive data requiring certified, secure disposal
- Logistical challenges with small loading docks
- Only 5 days to vacate the office and complete the entire move
The ITAD Solution
We developed a tailored ITAD strategy to execute the decommissioning and relocation simultaneously utilizing our in-house ITAD team.
Site Assessment & Audit
Our ITAD team arrived at the client location and conducted a full audit of all assets by make, model, and serial number
Secure Packaging
Equipment was sealed in tamper-evident, unmarked boxes and palletized to safeguard confidentiality
On-Site Coordination
IT assets were securely transported to our R2v3-certified facility for processing
Certified Data Wipe
We used Blancco software to erase all sensitive data, ensuring full compliance and data eradication
Documentation Provided
The client received certificates of destruction and recycling, data sanitization reports, an inventory report, and settlement recovery report
Relocation
Assets not decommissioned were de-installed, packaged, and delivered to the client’s new office.
The Results
They needed a reliable ITAD provider to guarantee full compliance and ensure nothing was lost, damaged, or delayed.
83% of assets remarketed & 17% securely destroyed ensuring zero percent e-waste
Fully Compliant following R2v3 standards and adhering to ISO 9001, 14001, and 45001 standards
Zero Downtime while meeting the 5-day deadline
Successful relocation of non-ITAD assets to the client’s new office with secure handling throughout the process
Full Case Study
To view the full details of our case study, check out our blog
The roadmap to your
ITAD Project
Schedule A Consultation
Whether you have an inventory list or just know it’s time to start, we’ll walk through your IT assets, timeline, and compliance requirements together.
Get A Customized ITAD Plan
Receive a tailored ITAD plan with value recovery estimates and a service model that works for you, whether that’s on-site support or secure shipping.
Schedule Pickups
Approve the scope and schedule your pickup(s). Our in-house ITAD team handles the rest, securely and efficiently.
The Benefits of a Secure and Sustainable ITAD Process
- Recover value from decommissioned IT assets
- Protect sensitive data with certified, compliant destruction
- Ensure a full chain of custody from pickup to processing
- Stay audit-ready with full documentation and reporting
- Minimize environmental impact through responsible recycling
- Support the circular economy and your ESG goals by refurbishing and reusing enterprise equipment
Talk to an expert
Book an appointment with an expert for a complimentary consultation.
Let’s partner. Together, we’ll build solutions so you can Make the Most of IT.
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