IT Maintenance & Support

Hardware support, built around you.

50–60% typical savings vs. OEM maintenance contracts

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Servers Rack, blade & tower
Storage SAN, NAS & arrays
Networking Switches & routers
GPU & AI Accelerated compute

Specialized Services

24/7
Monitoring

Ensure systems are operational with around-the-clock monitoring, designed to detect and resolve issues

Hardware Repair & Replacement

In-house lab team that can repair your equipment or send a replacement overnight

Direct Engineer
Support

Access expert IT technical support with our network engineers and certified lab-techs

Multi-Vendor
Support

Cover all your leading hardware brands with a single, flexible contract.

Coverage That Costs
Less Than the OEM

End-of-life doesn’t always mean end of use. Most hardware can run reliably for years after the OEM marks it obsolete, yet many teams feel inclined towards replacing it while maintenance costs climb 10 to 15 percent a year.

  • Up to 60 percent savings compared with OEM support contracts.
  • Flexible SLAs you can shape around each device and the bundles you need.
  • No forced upgrades when hardware still performs.
  • Certified parts, tested and ready when you need them

Thorough Monitoring

With our software, we proactively and remotely monitor the health of your whole network from our operations center. Your IT department can also monitor activity through a secure client portal. 

  • Detects events like warranty expiration and creates service requests automatically.
  • Performs updates and patch/release management.
  • Immediately alerts us to incidents.
  • Monitors OEM hardware, makes service requests to the OEM, and monitors the response.
  • Monitors your customers’ hardware/network as well.

From Legacy Gear to GPU and AI Infrastructure

As organizations move to the cloud or scale up AI, hardware still has to run reliably in the meantime. Inteleca bridges those transitions and supports the equipment most providers overlook.

  • Bridge maintenance that keeps on-premise hardware running through a cloud migration.
  • GPU and AI infrastructure support as warranties age out.
  • End-of-life and post-warranty coverage for servers, storage, and networking.
  • Full lifecycle backing: procure, maintain, and responsibly dispose.
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What our customers say

Inteleca has proved to be an excellent resource for network hardware as well as configuration, installation and testing support as we expand our deployments of Operational Technology and address cybersecurity and NERC CIP compliance.

Steve B.

Electrical Services

The team onsite did a great job and there were no issues. We will continue to use the Inteleca team for future disposals and moves.

Chris

ERP Software

We feel very lucky to work with Inteleca as our supplier. They have been highly professional, responsible and efficient. We are especially more than impressed on how the Inteleca team goes out of their way to help correct things when they were off track. We appriciate their help and we will continue working with Inteleca moving forward whenever there is an opportunity.

Lin M

SaaS Company

Inteleca is excellent. Products were as advertised, well packed and shipped quickly. I will do business with them again (and already have!).

Kelcie B

Manufacturing

Talk to an expert

Book an appointment with an expert for a complimentary consultation.

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Let’s partner. Together, we’ll build solutions so you can Make the Most of IT.

Please fill out the form below and an Inteleca engineer will be in touch soon to get things moving.

IT Support & Sales
800-961-3094

Support
info@inteleca.com

 I am very pleased with the quality of service Inteleca provides. I sincerely appreciate your responsiveness and the way you conduct business. I look forward to doing business with Inteleca for years to come.

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